Privacy Policy

1. Introduction

AJR International ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you:

• Register for an account or place an order
• Request information or customer service
• Participate in surveys or promotions
• Submit a form on our website

This information may include: name, company name, address, email address, telephone number, and billing/shipping information.

Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and exchanges
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer service
• Improve our website and services
• Send you marketing communications (with your consent)
• Monitor and analyze usage and trends
• Prevent fraudulent transactions and protect against criminal activity
• Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Third-Party Service Providers: We may share your information with third parties that perform services for us (such as payment processing, shipping, and marketing)
• With Your Consent: We may disclose your information for any other purpose with your consent

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Web Tracking

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but this may affect the availability and functionality of the site.

7. Your Privacy Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications at any time
• Restrict or object to our processing of your personal information

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.